Mail many packages employees are pleasant never a wait unless around holidays
they don't answer because the lady claims she works alone and can't handle picking up a phone and sitting at the front desk all by her self. or so the employ told me and my family when I went in to complain about them not picking the phone up and me not driving so we had to walk all the way there from the 2nd to last street in ventnor next to margate after waiting 2 hours for the 505 to never go to the plaza.(why doesn't that ever happen when I don't need to go to the plaza) and then confronted the lady working the counter just to be told she's understaffed and only had 2 people at the post office . its not hard to tell people in line to hold on just a minute to answer the phone. but then again, HIRE HER SOME HELP!!!!!! if you guys aren't paying her what she's worth she's not going to do all this extra work for nothing. so I don't blame her in a sense, but it's definitely an inconvenience
USPS all the way, but I'm trying to run a business here guys.
The Ventnor Post Office located in Ventnor Plaza needs to get more, competent, help, or they need to close it down. I frequently drive to the Northfield Post Office instead of going to this one, and the Ventnor Post Office is about a minute from my house, because a half hour drive and a two minute, easy transaction is much better than a two minute drive and a - minimum - half hour nightmare.
THROUGH MY YEARS OF A EXECUTIVE EMPLOYER AND EMPLOYMENT OFFICER I THINK ITS GREAT
HOURS LISTED ONLINE ARE INCORRECT!!... AND THEY DON'T CARE!! I have a P.O. box in Ventnor City (which isn't cheap) and I drove there one Friday afternoon (through summer traffic and all) and arrived just before 5:30 pm but it was CLOSED!! Apparently the box access is only until 5 pm. I called Atlantic City office (which supervises Ventnor City), they were unapologetic and I had to practically beg the lady there to even mention something to her post master. They just don't care. I've never received good customer service...ever! Most postal workers I've ever dealt with (city to city) are very nonchalant and couldn't care less about our troubles, they pass the buck on every single issue. If I didn't ACTUALLY NEED my P. O. Box, I would have told them to stick it years ago. But I'll be damned if I don't complain. In New Jersey WE DEMAND quality customer service. We need to stick together on that point.
United States Postal Service is a US Post Office based in Ventnor City, New Jersey. United States Postal Service is located at 5006 Wellington Ave, Ventnor City, NJ 08406, USA.
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